Description
xMATE Insulated Stainless Steel Mug with Straw – Vacuum 700/500ml, Tea Separation
The MATE vacuum insulated mug is a portable, stainless steel travel cup designed for tea lovers and on-the-go hydration. Available in 700ml and 500ml sizes, it keeps drinks hot or cold while separating tea leaves for a cleaner sip.
Key Features & Design
- Vacuum insulated double-wall construction for reliable heat preservation.
- 304 stainless steel liner — durable, food-safe, and easy to clean.
- Tea and water separation design lets you steep loose leaf tea without clogging the straw.
- Portable with straw — convenient for commuting, travel, or desk use.
- Material blend combines stainless steel liner with a purple clay-style exterior for a stylish, tactile finish.
- Available sizes: 700ml and 500ml to suit daily routines and longer outings.
Performance / Benefits
This insulated mug keeps beverages at the right temperature for hours, so you can enjoy hot tea or iced drinks without reheating. The tea-separation feature prevents loose leaves from entering the straw, giving a smooth, consistent sip every time. Lightweight and leak-resistant, it fits most cup holders and packs easily into bags. The 304 stainless steel liner resists odors and staining, making maintenance simple for daily use.
Snagg It Tip
For best flavor and easy cleaning, rinse the tea separator immediately after use and enjoy colder drinks faster by pre-chilling the mug for 10 minutes before adding ice.
Additional Information
xSnagg It Club gives you simple, subscription-based savings every time you shop. Choose the membership that matches how often you order and enjoy guaranteed value on every snag.
🥈 Silver Membership — $4.99/month
Silver is the perfect starter tier for shoppers who want stress-free shipping on every order without changing the way they shop.
- Free Shipping Only:
- Unlimited free delivery on every eligible order across Australia
- Storewide Discount:
- No additional discount — built purely for shipping savings
- Best For:
- Shoppers who mainly want to remove delivery costs on their orders
🥇 Gold Membership — $7.55/month
Gold is our most popular plan, combining free shipping with an ongoing discount so you save on both delivery and product prices.
- Free Shipping:
- Unlimited free delivery on every eligible order
- Storewide Discount:
- Automatic 5% off every product across the store
- Best For:
- Regular shoppers who place multiple orders each month and want consistent savings
👑 Platinum Membership — $9.99/month
Platinum is built for loyal Snagg It customers who want the biggest ongoing savings on everything they buy, plus free shipping on every eligible order.
- Free Shipping:
- Unlimited free delivery on every eligible order, all year round
- Storewide Discount:
- Automatic 10% off the entire store on every purchase
- Best For:
- Frequent shoppers who want maximum savings on both products and shipping
Compare Membership Plans
| Silver | Gold | Platinum | |
|---|---|---|---|
| Monthly Price | $4.99 | $7.55 | $9.99 |
| Free Shipping on Eligible Orders | ✔ Included | ✔ Included | ✔ Included |
| Storewide Discount | — | 5% Off | 10% Off |
| Member-Only Deals & Promotions | ✔ | ✔ | ✔ |
Most members choose Gold for the best balance of monthly price and ongoing savings.
Shipping & Return
xShipping & Returns
🚚 Shipping: We currently ship Australia-wide only. Orders are processed within 1–3 business days and delivery timeframes vary by location. Tracking details will be emailed once your order has been dispatched. Usually Takes 2 to 9 Working Days.
Shipping is free on all orders over $75. For smaller orders, standard shipping fees apply and are calculated at checkout based on your location.
✨ Want free shipping on every order — big or small?
Join Snagg It Club and get unlimited free delivery on all your orders for just $4.99/month. No minimum spend, no limits, no catches.
Subscribe now and unlock free shipping →
📦 Returns: We accept returns or issue refunds only if the product arrives damaged or does not function as expected.
To be eligible, you must contact us within 2 days of delivery and provide clear photo evidence of:
- The damaged or faulty item
- The shipping label
- The original packaging
We do not accept returns for change of mind, incorrect orders, or shipping delays beyond our control.
📩 To request a return, please email support@snaggit.com.au. Our team will review your claim and reply within 2–3 business days.
Our Guarantee
x| ✅ Tracked Delivery | Every order comes with a tracking number so you can monitor your delivery every step of the way — from dispatch to your door. |
| 🛡️ Snagg It Guarantee | If your item arrives damaged or faulty, we'll replace it or refund you. Simply contact us within 2 days of delivery with photos or video evidence. |
| 🔒 Secure Payments | All transactions are protected with SSL encryption. Your payment details are never stored on our servers — shop with complete confidence. |
| 🇦🇺 Aussie Support | Our Australian customer support team is here to help. Reach us at support@snaggit.com.au and we'll get back to you within 24 hours, Monday to Friday. |
| 👑 Free Shipping | Join the Snagg It Club from just $4.99/month and enjoy FREE shipping on every single order — no minimum spend, no exceptions. |
| 📦 Fast Dispatch | Orders are processed within 1–3 business days and shipped from trusted warehouses in Australia and overseas. Estimated delivery: 7–15 business days. |
