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Free standard shipping on orders over $75
Estimated to be delivered in 2 to 10 working days.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
We accept returns or refunds only for items that arrive damaged or are not functioning as expected.
All claims must be submitted within 2 days of delivery and must include photo evidence showing the issue. Please contact us at support@snaggit.com.au to initiate your claim.
Returns due to change of mind, incorrect orders, or delays in shipping are not accepted.
We aim to review your request within 48 hours and provide a resolution as quickly as possible.
MATE Insulated Stainless Steel Mug with Straw – Vacuum 700/500ml, Tea Separation
The MATE vacuum insulated mug is a portable, stainless steel travel cup designed for tea lovers and on-the-go hydration. Available in 700ml and 500ml sizes, it keeps drinks hot or cold while separating tea leaves for a cleaner sip.
Key Features & Design
Performance / Benefits
This insulated mug keeps beverages at the right temperature for hours, so you can enjoy hot tea or iced drinks without reheating. The tea-separation feature prevents loose leaves from entering the straw, giving a smooth, consistent sip every time. Lightweight and leak-resistant, it fits most cup holders and packs easily into bags. The 304 stainless steel liner resists odors and staining, making maintenance simple for daily use.
Snagg It Tip
For best flavor and easy cleaning, rinse the tea separator immediately after use and enjoy colder drinks faster by pre-chilling the mug for 10 minutes before adding ice.
Snagg It Club gives you simple, subscription-based savings every time you shop. Choose the membership that matches how often you order and enjoy guaranteed value on every snag.
Silver is the perfect starter tier for shoppers who want stress-free shipping on every order without changing the way they shop.
Gold is our most popular plan, combining free shipping with an ongoing discount so you save on both delivery and product prices.
Platinum is built for loyal Snagg It customers who want the biggest ongoing savings on everything they buy, plus free shipping on every eligible order.
| Silver | Gold | Platinum | |
|---|---|---|---|
| Monthly Price | $4.99 | $7.55 | $9.99 |
| Free Shipping on Eligible Orders | ✔ Included | ✔ Included | ✔ Included |
| Storewide Discount | — | 5% Off | 10% Off |
| Member-Only Deals & Promotions | ✔ | ✔ | ✔ |
Most members choose Gold for the best balance of monthly price and ongoing savings.
🚚 Shipping: We currently ship Australia-wide only. Orders are processed within 1–3 business days and delivery timeframes vary by location. Tracking details will be emailed once your order has been dispatched. Usually Takes 2 to 9 Working Days.
Shipping is free on all orders over $75. For smaller orders, standard shipping fees apply and are calculated at checkout based on your location.
✨ Want free shipping on every order — big or small?
Join Snagg It Club and get unlimited free delivery on all your orders for just $4.99/month. No minimum spend, no limits, no catches.
Subscribe now and unlock free shipping →
📦 Returns: We accept returns or issue refunds only if the product arrives damaged or does not function as expected.
To be eligible, you must contact us within 2 days of delivery and provide clear photo evidence of:
We do not accept returns for change of mind, incorrect orders, or shipping delays beyond our control.
📩 To request a return, please email support@snaggit.com.au. Our team will review your claim and reply within 2–3 business days.
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