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Free standard shipping on orders over $75
Estimated to be delivered in 2 to 10 working days.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
We accept returns or refunds only for items that arrive damaged or are not functioning as expected.
All claims must be submitted within 2 days of delivery and must include photo evidence showing the issue. Please contact us at support@snaggit.com.au to initiate your claim.
Returns due to change of mind, incorrect orders, or delays in shipping are not accepted.
We aim to review your request within 48 hours and provide a resolution as quickly as possible.
Automatic Dog & Cat Food Dispenser with Schedule, Video Model Support, Dual Power (USB or 3×D batteries), 2–10 mm Kibble
App scheduling (1–10 meals/day): Create precise feeding plans and manual top-ups from your phone.
Consistent portions: After initial calibration, portions dispense evenly to keep meals on track.
Dual power protection: Runs on 5V USB and/or 3 × D alkaline batteries (not included) so feedings continue during outages.
Clog-resistant chute: Optimized for dry kibble 2–10 mm and freeze-dried pieces to prevent jams.
Optional voice meal call: Record up to 10 s to call pets at feeding time (plays by default at mealtime).
Lockable control panel: Prevents accidental button presses; quick factory-reset available when needed.
Easy to clean: Removable food tank, tray, and lid (no desiccant) are hand-washable; wipe the base electronics.
Capacity: 3 L (≈ 101.5 oz dry food)
Power: USB 5V⎓1A (adapter not included) or 3× D alkaline batteries (not included)
Rated Power: 5 W
Connectivity: 2.4 GHz Wi-Fi (no 5 GHz) via PETTECH app
Kibble Size: 2–10 mm; dry food only (single-shape, mixed-shape, or freeze-dried)
Unit Size / Weight: 18.2 × 18.2 × 28.3 cm; G.W. 1.65 kg
Materials: Food contact components are BPA-free; stainless bowl on “video” model
Model Options:
Wi-Fi version: Timed feeding + remote feed (no camera, no stainless bowl)
Video version: Timed feeding + camera + sound recording + stainless bowl
Feeder base with control panel & camera (if video version)
Removable bowl tray
USB power cable
User manual
Not included: 5V USB power adapter; 3× D alkaline batteries.
Hand-wash removable parts in cool/warm soapy water; do not immerse the base.
Indoor use; operating temp above −10 °C.
Supervise around children; keep cords tidy and out of traffic paths.
First few dispenses may vary—after ~6 cycles portions normalize.
If food doesn’t drop: verify kibble size, check chute/outlet for obstructions, and confirm power/battery level.
For voice call: press & hold Record (max 10 s) until a beep; release after the double-beep to save.
Snagg It Club gives you simple, subscription-based savings every time you shop. Choose the membership that matches how often you order and enjoy guaranteed value on every snag.
Silver is the perfect starter tier for shoppers who want stress-free shipping on every order without changing the way they shop.
Gold is our most popular plan, combining free shipping with an ongoing discount so you save on both delivery and product prices.
Platinum is built for loyal Snagg It customers who want the biggest ongoing savings on everything they buy, plus free shipping on every eligible order.
| Silver | Gold | Platinum | |
|---|---|---|---|
| Monthly Price | $4.99 | $7.55 | $9.99 |
| Free Shipping on Eligible Orders | ✔ Included | ✔ Included | ✔ Included |
| Storewide Discount | — | 5% Off | 10% Off |
| Member-Only Deals & Promotions | ✔ | ✔ | ✔ |
Most members choose Gold for the best balance of monthly price and ongoing savings.
🚚 Shipping: We currently ship Australia-wide only. Orders are processed within 1–3 business days and delivery timeframes vary by location. Tracking details will be emailed once your order has been dispatched. Usually Takes 2 to 9 Working Days.
Shipping is free on all orders over $75. For smaller orders, standard shipping fees apply and are calculated at checkout based on your location.
✨ Want free shipping on every order — big or small?
Join Snagg It Club and get unlimited free delivery on all your orders for just $4.99/month. No minimum spend, no limits, no catches.
Subscribe now and unlock free shipping →
📦 Returns: We accept returns or issue refunds only if the product arrives damaged or does not function as expected.
To be eligible, you must contact us within 2 days of delivery and provide clear photo evidence of:
We do not accept returns for change of mind, incorrect orders, or shipping delays beyond our control.
📩 To request a return, please email support@snaggit.com.au. Our team will review your claim and reply within 2–3 business days.
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